Restaurant Group Saves $3.3M Over 10 Years While Enhancing Employee Experience
Industry
Hospitality / Restaurant Group
Employees
~131
Partner since
2014
OPOC’s Approach
Challenge: Like many in the hospitality industry, this based restaurant group faced surging healthcare costs and the strain of a high-turnover workforce. Their benefits model led to immediate cash outflows without truly engaging employees—many of whom left before realizing the value of their plans.
Solution: OPOC.us conducted a full review of benefit spend and employee usage, uncovering outdated plan assumptions, design and misaligned incentives. OPOC implemented a more efficient benefits model that delivered richer support at the point of care, while aligning employer costs with actual employee usage—ensuring funds were spent only when care was accessed. Paired with direct access to the Personal CARE Advocate model through OPOC’s proprietary CARE Center, the plan now gives team members both financial relief and direct support in navigating care.
Results
broader inflation trends
or coverage
Plan Performance
Employee Experience
Why It Worked
This restaurant group wasn’t just looking for savings—they needed a way to reward and retain their team without waste. By designing a plan that incentivized smarter decisions and thorough evaluation of all network options for maximum overlap, OPOC delivered a sustainable model that aligns with real usage and market dynamics.